DigiCare+ - Howden

How Aviva DigiCare+ Workplace works

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Transcript for video Aviva DigiCare+ Workplace

Introducing Aviva DigiCare+ Workplace accessible to employees, through their employer’s Aviva Group Protection policies.

The app and services can help you detect, manage, and prevent common physical and mental health problems and help keep yourself in tip-top shape.

Easy-to access services, which put you in touch with clinical experts.

Get yourself an MOT with an ‘at-home’ finger-prick Health Check. Simply confirm a few measurements and a little more info, then order the kit and take the test. There’s a handy video if you need help using the kit. Then post it back to the lab, and receive a full report detailing your results.

Use the app to book an appointment to discuss your results with a private GP, or share the findings with your own doctor.

Through the app, you can also access appointments with a private digital GP, a mental health or bereavement therapist and a nutritionist. As well as arranging a Second Medical Opinion. Simply provide a basic overview of your symptoms. Then choose a date and time to suit you.

Add notes and include photos if you wish, for the clinician to review.

Choose an expert from the clinicians available. You can view their bio, check their specialism and useful information. Then join the consultation by video.

The app also gives access to more services and information.

Order a repeat prescription and have it sent to your home.Record your medical information.

View your consultation history.

Check how many appointments are left for you to use this year.

And find answers to your questions.

Your eligible family members could benefit too. This could include your spouse or partner and eligible children. Simply add them in the app.

Other services provided by Aviva or other trusted partners are also accessible through the app.

Including helpful information on all sorts of situations with the Aviva Wellbeing Library. And access discounts on gym memberships through Get Active, and more. There’s so much support available to you, in one easy-to-use app.

Wellbeing services are non-contractual benefits which Aviva can change or withdraw at any time.

The Aviva DigiCare+ Workplace App and services are provided by Square Health. Terms and residency restrictions apply.

Aviva DigiCare+ Workplace. Find out more on your Employee Hub, speak to your employers and download the app today.

What’s included

Finger-prick Health Check

Keep track of your physical health and spot problems early on with a simple finger-prick blood test, done at home. This will test across 20 different health markers, including diabetes risk, cholesterol status and liver health. After it’s done, you’ll get a personalised health report and a follow-up digital consultation to go through your results with a clinician.

Digital GP

Your average day often doesn’t leave much time to spend on hold trying to get a doctor’s appointment. And with our Digital GP, you don’t have to. It gives you quick access to private digital GP video consultations 7 days a week, 8am to 8pm for you and your eligible family members.

The moment you have a health worry, you can pick up your phone and book a 20-minute appointment (including wrap-up time) with an NHS-private UK registered GP, usually within 24 hours.

Nutritional Consultations

Breaking bad habits and changing your relationship with food can be difficult to do alone. With Aviva DigiCare+ Workplace, you and eligible family members can get 30-minute sessions with a trained nutritionist, sometimes in 48 hours of booking. They can help you reset the way you think about food and understand gut health, as well as helping you make lifestyle changes, lose weight in a healthy way, and adapt your diet if your circumstances change.

After your consultation, you’ll get a full report from your nutritionist going over what you talked about, which can help you stay on track.

Mental Health Consultations

Life moves fast, and the changes that come with it can have a real impact on your mental health. From workplace stress and money worries to bereavement and post-partum depression, with Aviva DigiCare+ Workplace, you have an expert shoulder to lean on whatever you’re going through.

If you or any eligible family members are struggling, you can book a video appointment with a qualified therapist for tailored mental health support across a wide range of issues. Your therapist will talk through your issues and create a personal treatment plan to help, which could include online cognitive behavioural therapy (CBT) modules or other support.

Second Medical Opinion

Sometimes, you might want to get another opinion on a diagnosis. With Aviva DigiCare+ Workplace, the process of getting one doesn’t have to be a headache.

You and eligible family members can easily get a second opinion about recent diagnoses originally given by a primary treating consultant based in the UK.

Simply answer some questions about your situation in the app and you’ll get matched with a specialist. As experts in their field, they’ll be able to give you fresh insight into your diagnosis, whether that’s comfort that you’re on the right treatment path or reassurance you have the right diagnosis.

The service covers the cost of the consultation and report only. The patient must cover any travel or treatment costs.

There may be limits to the number of times you can use the above services, please refer to the app to check your full allowances.

Learn more about how the app can help you

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Transcript for video Aviva DigiCare+ Workplace – Overview

It's important for us all to look after our physical and mental health. The Aviva DigiCare+ Workplace app can help you do this, offering a range of health-related benefits. Giving access to a large network of medical professionals.

The app and services are available to employees insured under one of Aviva's Group Protection policies. And are provided by Square Health. They're noncontractual benefits that Aviva can change or withdraw at any time.

Terms and conditions apply. These can be viewed within the app and must be agreed to before use. The privacy policy can also be viewed in-app before signing up. The app and services are available to employees who are permanent residents of Great Britain, Northern Ireland the Channel Islands or the Isle of Man. There may be limits to the number of times these services can be used. Full allowances can be checked within the app.

We all know how important it is to keep on top of our health, but we don't always give it the attention it needs.

Aviva DigiCare+ Workplace offers a health assessment through a quick self-administered finger-prick blood test which can be taken at home and posted back to Square Health for analysis.

The test looks at 20 different health markers to help spot problems early on including the risk of diabetes, cholesterol status and liver health.

Test results are received in a personalised health report which will include any recommended courses of action. A health check can help keep on top of health concerns, detect issues early and prevent future health problems.

It's not always easy to get a doctor's appointment so the digital GP service helps to provide a solution for non-emergency health matters.

Available between 8am and 8pm, 7 days a week, and offers 20- minute video consultations with a registered GP. Available to you and your eligible family members, it offers medical advice and guidance and the peace of mind of being able to speak to a doctor quickly.

There's an option to view GP biographies before booking a consultation and to keep the same GP for multiple appointments. Simply complete a short section within the app to give some health background, then book the appointment.

With appointments usually available within 3 hours, it offers fast flexible access to medical advice.

Medication costs apply and if the next day at home delivery service is selected, then delivery charges will also apply.

This service is useful for everyday medical issues which normally mean a visit to the GP.

An initial diagnosis can come as a huge shock so a second opinion could offer new information and give some peace of mind.

The second medical opinion service gives access to a network of UK based clinical experts covering physical and mental health conditions.

They can provide their medical opinion on a diagnosis originally given by a primary UK treating consultant.

Aviva DigiCare+ Workplace allows you to share your second medical opinion consultations with your eligible family members. It offers face to face, telephone or in app consultations, a medical expert is then chosen based on their field of expertise or location.

Once the necessary medical records are gathered the experts will review the case and issue a report detailing their diagnosis and recommended treatment plan. A second medical opinion could offer the confidence to make important decisions about health and treatment paths.

Mental health is as important as physical health, acting quickly to prevent and detect mental wellbeing issues and getting help as early as possible can make a big difference.

Aviva DigiCare+ Workplace Mental Health Consultations offers you and your eligible family members quick access to tailored advice from qualified therapists.

Whether its workplace stress, money worries, big changes in life or other events that can affect our mental wellbeing, this confidential service can help.

Generally, within 48 hours patients can get advice from a psychotherapist or cognitive behavioural therapist by video or phone, from the privacy of their own home. It could help avoid potential NHS waiting times and private treatment costs.

Therapists provide advice and devise a personal treatment plan and if needed can signpost to further support. It also provides emotional support if faced with bereavement.

It makes good sense to establish a healthy relationship with food, nutrition affects our physical and mental health and wellbeing. Understanding more about it can help reset relationships with food and encourage long term lifestyle changes.

Through Aviva DigiCare+ Workplace, nutritionists offer advice on healthy eating plans and encourage accountability for food choices and help to break bad habits.

You have access to thirty-minute consultations with a trained nutritionist, which you can share with your eligible family members.

The nutritionist will develop a tailored personalised plan based around lifestyle factors such as sleep and stress. The advice aims to help establish relevant and achievable goals, focused around nutrition and lifestyle strategies.

For more information about our products and Aviva DigiCare+ Workplace please visit us online.

Transcript for video Aviva DigiCare+ Workplace – Health Check video

It's important for us all to look after our physical and mental health. The Aviva DigiCare+ Workplace app can help you do this, offering a range of health-related benefits.

Giving access to a large network of medical professionals. The app and services are available to employees insured under one of Aviva's Group Protection policies. And are provided by Square Health. They're noncontractual benefits that Aviva can change or withdraw at any time.

Terms and conditions apply. These can be viewed within the app and must be agreed to before use. The privacy policy can also be viewed in-app before signing up. The app and services are available to employees who are permanent residents of Great Britain, Northern Ireland the Channel Islands or the Isle of Man. There may be limits to the number of times these services can be used. Full allowances can be checked within the app.

We all know how important it is to keep on top of our health, but we don't always give it the attention it needs.

Aviva DigiCare+ Workplace offers a health assessment through a quick self-administered finger-prick blood test which can be taken at home and posted back to Square Health for analysis.

The test looks at 20 different health markers to help spot problems early on including the risk of diabetes, cholesterol status and liver health.

Test results are received in a personalised health report which will include any recommended courses of action. A health check can help keep on top of health concerns, detect issues early and prevent future health problems.

For more information about our products and Aviva DigiCare+ Workplace please visit us online.

Transcript for video Aviva DigiCare + Workplace – Digital GP

It's important for us all to look after our physical and mental health. The Aviva DigiCare+ Workplace app can help you do this, offering a range of health-related benefits.

Giving access to a large network of medical professionals.

The app and services are available to employees insured under one of Aviva's Group Protection policies. And are provided by Square Health. They're noncontractual benefits that Aviva can change or withdraw at any time.

Terms and conditions apply. These can be viewed within the app and must be agreed to before use. The privacy policy can also be viewed in-app before signing up. The app and services are available to employees who are permanent residents of Great Britain, Northern Ireland the Channel Islands or the Isle of Man. There may be limits to the number of times these services can be used. Full allowances can be checked within the app.

It's not always easy to get a doctor's appointment so the digital GP service helps to provide a solution for non-emergency health matters.

Available between 8am and 8pm, 7 days a week, and offers 20- minute video consultations with a registered GP. Available to you and your eligible family members, it offers medical advice and guidance and the peace of mind of being able to speak to a doctor quickly.

There's an option to view GP biographies before booking a consultation and to keep the same GP for multiple appointments. Simply complete a short section within the app to give some health background, then book the appointment.

With appointments usually available within 3 hours, it offers fast flexible access to medical advice. Medication costs apply and if the next day at home delivery service is selected, then delivery charges will also apply. This service is useful for everyday medical issues which normally mean a visit to the GP.

Transcript for video Aviva DigiCare + Workplace – Nutritional Consultation

It's important for us all to look after our physical and mental health. The Aviva DigiCare+ Workplace app can help you do this, offering a range of health-related benefits.

Giving access to a large network of medical professionals.

The app and services are available to employees insured under one of Aviva's Group Protection policies. And are provided by Square Health. They're noncontractual benefits that Aviva can change or withdraw at any time.

Terms and conditions apply. These can be viewed within the app and must be agreed to before use. The privacy policy can also be viewed in-app before signing up. The app and services are available to employees who are permanent residents of Great Britain, Northern Ireland the Channel Islands or the Isle of Man. There may be limits to the number of times these services can be used. Full allowances can be checked within the app.

It makes good sense to establish a healthy relationship with food, nutrition affects our physical and mental health and wellbeing. Understanding more about it can help reset relationships with food and encourage long term lifestyle changes.

Through Aviva DigiCare+ Workplace, nutritionists offer advice on healthy eating plans and encourage accountability for food choices and help to break bad habits.

You have access to thirty-minute consultations with a trained nutritionist, which you can share with your eligible family members.

The nutritionist will develop a tailored personalised plan based around lifestyle factors such as sleep and stress. The advice aims to help establish relevant and achievable goals, focused around nutrition and lifestyle strategies.

For more information about our products and Aviva DigiCare+ Workplace please visit us online.

Transcript for video Aviva DigiCare+ Workplace – Second medical opinion

It's important for us all to look after our physical and mental health. The Aviva DigiCare+ Workplace app can help you do this, offering a range of health-related benefits.

Giving access to a large network of medical professionals.

The app and services are available to employees insured under one of Aviva's Group Protection policies. And are provided by Square Health. They're noncontractual benefits that Aviva can change or withdraw at any time.

Terms and conditions apply. These can be viewed within the app and must be agreed to before use. The privacy policy can also be viewed in-app before signing up. The app and services are available to employees who are permanent residents of Great Britain, Northern Ireland the Channel Islands or the Isle of Man. There may be limits to the number of times these services can be used. Full allowances can be checked within the app.

An initial diagnosis can come as a huge shock so a second opinion could offer new information and give some peace of mind.

The second medical opinion service gives access to a network of UK based clinical experts covering physical and mental health conditions.

They can provide their medical opinion on a diagnosis originally given by a primary UK treating consultant.

Aviva DigiCare+ Workplace allows you to share your second medical opinion consultations with your eligible family members.

It offers face to face, telephone or in app consultations, a medical expert is then chosen based on their field of expertise or location.

Once the necessary medical records are gathered the experts will review the case and issue a report detailing their diagnosis and recommended treatment plan. A second medical opinion could offer the confidence to make important decisions about health and treatment paths.

For more information about our products and Aviva DigiCare+ Workplace please visit us online.

Transcript for video Aviva DigiCare + Workplace – Mental Health Consultation