Giving you more than financial support
Our Group Critical Illness cover provides you with financial support should the worst happen. But it's much more than that. You also get access to a wide range of everyday health and wellbeing services that are available all year round. So, whether you're managing everyday health needs or navigating a difficult time, support is always within reach.
Speak to your employer to find out if you're insured under their Aviva Group Critical Illness policy.
Our wellbeing services
Transcript for video Our Group Critical Illness policy
Our Group Critical Illness policy offers financial support if you're diagnosed with a critical illness or undergo a surgical operation as defined in the policy and survive for at least 14 days.
Having that safety net during life’s toughest moments is one thing. But, at Aviva, we’re also here to support physical, mental and financial wellbeing.
Available through your employer’s Aviva Group Critical Illness policy, we've designed our suite of wellbeing services to help you live your best lives in the here and now.
From spotting potential problems early on and getting help to keeping on top of your health. The Aviva DigiCare+ Workplace app, provided by Square Health, is designed to give guidance around staying well. With a few personal details, the app can help detect, manage and potentially prevent physical and mental health problems.
From access to specialist teams to valuable support in all areas of your life. Designed to help you stay happy and healthy, the Employee Assistance Programme, provided by HealthHero, can help when things are tough. You’ll have access to a team who can give practical information and advice. Trained specialists and counsellors, can help talk through work pressures, relationship breakdowns or money worries, offering you emiotional support at difficult times.
From therapy and counseling to long-term emotional support. The time after a critical illness diagnosis can be difficult. A dedicated nurse at RedArc can offer support over the telephone. You can talk to them for as long and as often as you want. They’ll provide information to help you understand the health condition and talk through any worries or treatment options.
From Estate Administration and Will Writing to funeral and bereavement support. There are times when we need a legal expert and the team at Red Apple Law legal services offer free and discounted support. Sometimes having a professional to guide you through things like property ownership, getting married or divorced, or losing a loved one, can be a huge help and gives some peace of mind.
From health and fitness goals and the gym to cancer care and support. With Get Active you get savings on gym services, shopping discounts for health and lifestyle products and money-saving offers on at home workouts and fitness. And with added Cancer Care, Get Active offers discounted products and services to help with the daily living adjustments that a cancer diagnosis and treatment can bring.
From information and insights to a wealth of resources. Looking after your mental health is as important as taking care of the physical. Available any time, Aviva Mental Health Guidance offers knowledge to help identify and manage ill health, stress and anxiety. Designed by an in-house expert, these bite-sized videos cover a range of mental health topics to support your steps towards improved mental wellbeing.
From guidance to practical assistance. Aviva Cancer Care Support, in partnership with Macmillan Cancer Support, can help you through all stages of a cancer diagnosis and treatment. Living with cancer varies from person to person and every day is different with potential for a range of physical, emotional and financial concerns. Because cancer can affect life in many different ways, we’ve brought together information and guides, so you can easily find the help you need.
From family and relationships to money or work. Stress and worry can come from anywhere and take a toll on your wellbeing. In our Wellbeing Library, you’ll find sections offering helpful support, hints, tips, guides and tools on all kinds of situations. Whatever’s on your mind, you can find information to help deal with it.
For wellbeing services that are there for you. For the ups and downs. From sadness to wellness. From support to build you up to encouragement to smash your goals. Helping you thrive, every day.
Some of the services are available to all employees, but for others you will need to be insured under your company's Group Critical Illness policy with us. Speak to your employer to find out if you are. By reading the details of each service, you can see whether it's available to you and how to get access.
You’ll also need to live permanently in Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.
Please be aware that these wellbeing services are all non-contractual benefits that Aviva could change or withdraw at any time.
For Red Apple Law legal services, there’s only full availability in England and Wales, while availability in Scotland, Northern Ireland, the Channel Islands, and the Isle of Man is varied or limited. Check out the Jurisdictions and Coverage section of FAQ section of the Red Apple Law website to learn more.
Aviva DigiCare+ Workplace app
From a digital GP to expert wellbeing advice, Aviva DigiCare+ Workplace puts the tools you need to take care of your physical and mental health at your fingertips. Terms apply.
Employee Assistance Programme (EAP)
Whether it’s work stress, anxiety, a sudden life change or you just need someone to listen, with our EAP you always have somewhere to turn. Provided by HealthHero, it puts a 24/7 counselling helpline right in your hands, along with money and debt support and round-the-clock legal advice.
Wellbeing library
From our physical and mental health and the worries that can come with them, to family, relationships, and work stress, so many elements go into our day-to-day wellbeing.
This library is a set of resources – including videos, articles, guides and tools – that can help you learn more across all these different areas, with tips to find your way through whatever's on your mind.
Aviva Cancer Care Support
In partnership with Macmillan Cancer Support, we've put together a guide to help manage different aspects of living with cancer through your daily life, making a difficult time that little bit easier.
RedArc
Get unlimited phone support from a dedicated personal nurse when you’re diagnosed with a critical illness. They can offer practical advice and help dealing with the emotional side of a diagnosis, for you and your family.
Get Active^
Get a leg up towards your wellbeing and fitness goals with discounts at over 4,000 health and fitness clubs. And with Cancer Care with Get Active, you can also discover savings that help you adjust to living with cancer and spend quality time with your loved ones. Terms apply.
Red Apple Law legal services
Find free and discounted professional legal services, from help owning a property and will writing to getting married or divorced, or losing a loved one. Terms apply.
Aviva Mental Health Guidance
With a range of information, guidance, tools, and videos designed by an expert clinician, we can help you put a name to what’s going on in your brain, and take steps to feeling better.
Helping managers support their teams
If you’re a people leader within your business, you’ve got the tools to support your teams too.
Aviva Line Manager Toolkit: Mental Health
Developed by mental health professionals, this toolkit brings together video modules and materials that can help you spot the warning signs of poor mental health within your team. It can also help you identify reasonable adjustments and manage professional boundaries.
As a manager, you’ll have confidence to open supportive conversations with team members – so they can address issues before they become more serious.
You'll need to carefully read and accept the terms and conditions before you can access all the information.
Wellbeing training
Get access to dedicated wellbeing training from the specialist suppliers we work with. Designed to support your peoples’ wellbeing, you can choose from a broad range of topics and types of learning. Whether that’s online mental health training, bitesize videos about neurodiversity, or a gamified e-learning course about physiotherapy, you can find training tailored to your needs, at a time that suits you.