What is Cancer Care?
Expert help 
Having a network of support around you makes the world of difference when you’re going through cancer diagnosis and treatment. We’ve partnered with Macmillan to make sure you and those around you always have somewhere to turn for help. Macmillan Cancer Support is one of the largest British charities, providing specialist healthcare, information and financial support to people affected by cancer.
Resources you can rely on 
Through Macmillan, you’ll find trusted guidance and support for the physical, emotional and financial effects of cancer. From weekly calls with trained volunteers and a confidential support line, to a six session online self-management programme and more, they’re there for you through diagnosis and beyond.
Support for managers and employers 
Work doesn’t always stop for people living with or caring for someone with cancer. Through Macmillan, you have access to a range of guidance about cancer in the workplace, from simple first steps to support your colleagues through to templates for cancer and carers' policies.
Cancer Care features and services
A guide for managers
A guide for managers It’s normal not to be sure what to do when one of your colleagues tells you they have cancer. Whether it’s what to say, how to support them, or what needs to happen from a process perspective, we’re partnered with Macmillan to help guide you through managing cancer in the workplace.
Macmillan at Work
Macmillan at Work Macmillan at Work gives you a free digital essential work and cancer toolkit. It includes videos on talking to employees about cancer, how to support your people, your legal responsibilities, training for your managers and more.
They can help HR and line managers to feel more confident dealing with cancer in the workplace. It's also useful if you run an SME and you’re worried about the impact of cancer in the workplace on your business.
Support preparing for treatment
Support preparing for treatment From working out transport to appointments to all the other details like side effects and juggling it with life and work, a lot goes into planning your treatment. That’s why you can find advice to help you organise things like work, benefits, childcare and pet care before starting treatment.
Help with money
Help with money Money is the last thing you want to be thinking about when you’ve been diagnosed with cancer, but it’s normal for all sorts of worries to be on your mind. You might be anxious about work and thinking about the cost of travel to appointments, alongside all the other money worries that can come with daily life. Macmillan are there to support you.
Benefits calculator
Benefits calculator If you have cancer or are caring for someone with cancer, you can use the Macmillian Benefits calculator to work out what benefits and financial support you can get. Just put in some details about your income, savings, pension, and existing benefits, and it will tell you what you can claim.
Macmillan support line
Macmillan support line Whether you need practical advice or emotional support, you can get in touch with Macmillan’s support line for confidential help. Open 7 days a week, from 8am to 8pm, you can give them a call, email, or chat to their trained cancer information advisors online.
Am I eligible to access Cancer Care?
Since your employer has a Group Protection policy with us, you can access Cancer Care whether you're insured or not. To be eligible, you’ll need to live permanently in Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.
Just be aware that access to these services is a non-contractual benefit that Aviva could change or withdraw at any time.
How to get support
If you have any specific questions about symptoms or treatment, or just need someone to lend an understanding ear, Cancer Care is just a call, email or online chat away.
Call 0808 239 9041
Lines are open seven days a week, 8am to 8pm.
Please note that all conversations with Macmillan Support Line advisers are confidential, but may be recorded for quality and training purposes.
Need any help?
If you have questions about accessing this service, speak to your employer or HR team.
If you're an employer, please contact your usual Aviva Account Manager or Financial Adviser.