Travel Insurance customer support

For Barclays customers who took out their Travel Pack or Travel Plus Pack before 21 January 2021

Barclays Travel Insurance is provided by Aviva Insurance Limited.

We’ve made it easy for you to get in touch using the links below.

Please note: If you took out your Travel Pack or Travel Plus Pack on or after 21 January 2021 – or, your terms have changed in June 2023 – visit here.

Annual eligibility queries

FAQs and contact form

Get proof of travel insurance

Request proof of insurance

Make a claim

Claim online

COVID-19 frequently asked questions

Explore our FAQs

Commonly asked questions about your cover

Find answers or send a query

Cruise Cover frequently asked questions

Find answers or send a query

Winter Sports Cover frequently asked questions

Find answers or send a query

Email us

Send us an enquiry online

Request a call back to discuss changes to your medical conditions

Use our call back form