Aviva DigiCare+ Workplace

Simple care necessities

What is Aviva DigiCare+ Workplace?

We can’t predict what will happen tomorrow, but we can prepare for it today. Provided by Square Health, the Aviva DigiCare+ Workplace smartphone app can help. It puts the guidance and care your insured employees need to help detect, manage and prevent physical and mental health problems at their fingertips. It takes only a few clicks to help them towards a healthier future. It takes Aviva to help your employees live their best life.

Benefits to your business

  • Supports a wellbeing agenda
  • Could help reduce sickness and absenteeism
  • Could help improve the health and wellbeing of your workforce 
  • Helps your business stand out from the crowd, attract and retain talent

Benefits to your employees

  • Helps with early detection of health-related matters 
  • Easy to access, flexible health benefits 
  • Helps prevent and intervene where needed 
  • Supports your employees and their immediate eligible family

Aviva DigiCare+ Workplace

Watch our short video to find out how the Aviva DigiCare+ Workplace app can put valuable health and wellbeing benefits at employees' fingertips.

This video is suitable for financial adviser and employer use.

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Transcript

People make businesses work. So, if employees aren’t in good health, neither is the business.

The Aviva DigiCare+ Workplace app offers a range of health-related benefits, to help make a difference to employees and businesses, giving access to medical specialists from one of the UK’s largest networks of medical professionals

The smartphone app and services are available to employees insured under Group Income Protection and Group Critical Illness policies and are provided by Square Health.

They are non-contractual benefits that Aviva can withdraw at any time.

Privacy policy and terms and conditions apply and can be accessed within the app and must be agreed to before use.

Health Check

We all know how important it is to keep on top of our health, but we don’t always give it the attention it needs.

Aviva DigiCare+ Workplace offers employees a yearly health assessment through a quick, self-administered pin-prick blood test which can be taken at home and posted back to Square Health for analysis. 

The test looks at 20 different health markers to help spot problems early on, including the risk of diabetes, cholesterol status and liver health.

Test results are received in a personalised health report which will include any recommended courses of action.

A regular health check can help keep on top of health concerns, detect issues early and prevent future health problems.

Digital GP

It’s not always easy to get to a doctor’s appointment, so the Digital GP service provides a solution for non-emergency health matters.

Available 8am-8pm, seven days a week, it offers up to three 20-minute video consultations a year with a registered GP.

Available to insured employees and their immediate family, it offers medical advice and guidance, and the peace of mind of being able to speak to a doctor quickly.

There’s an option to view GP biographies before booking a consultation and to keep the same GP for multiple appointments.

Simply complete a short section within the app to give some health background, then book the appointment.

With appointments usually available within 3 hours it offers fast, flexible access to medical advice.

Medication costs apply, along with fit note and referral letter charges.

This service is useful for every day medical issues which normally mean a visit to the GP.

Second Medical Opinion

An initial diagnosis can come as a huge shock, so a second opinion could offer new information, and give some peace of mind.

The second medical opinion service gives access to a network of UK-based clinical experts covering physical and mental health conditions. They can provide their medical opinion on a diagnosis originally given by a primary UK treating consultant.

Aviva DigiCare+ Workplace allows up to two second medical opinions a year, shared between the employee and their immediate family.

It offers face-to-face, telephone or in app consultations.

A medical expert is then chosen based on their field of expertise or location.

Once the necessary medical records are gathered, the expert will review the case, and issue a report, detailing their diagnosis and recommended treatment plan.

A second medical opinion could offer the confidence to go ahead and make important decisions about health and treatment paths.

Mental Health Consultation

Mental health is as important as physical health. Acting quickly to prevent and detect mental wellbeing issues and getting help as early as possible can make a big difference.

Aviva DigiCare+ Workplace mental health consultations offers employees and their immediate family quick access to tailored advice from qualified therapists, up to six times a year. 

Whether it’s workplace stress, money worries, big changes in life or other events that can affect our mental wellbeing, this confidential service can help. 

Generally, within 48 hours, patients can get advice from a psychotherapist or cognitive behavioural therapist by video or phone from the privacy of their own home.

It could help avoid potential NHS waiting times and private treatment costs.

Therapists provide advice and devise a personal treatment plan, and, if needed, can signpost to further support.

It also provides emotional support if faced with bereavement.

Nutritional Consultation

It makes good sense to establish a healthy relationship with food.

Nutrition affects our physical and mental health and wellbeing.

Understanding more about it can help reset relationships with food and encourage long-term lifestyle changes.

Through Aviva DigiCare+ Workplace, nutritionists offer advice on healthy eating plans, encourage accountability for food choices and help to break bad habits.

Up to six 30 -minute consultations are available each year, which are shared between the employee and their immediate family. 

The nutritionist will develop a tailored, personalised plan based around lifestyle factors such as sleep and stress.

The advice aims to help establish relevant and achievable goals focussed around nutrition and lifestyle strategies.

More Information

For more information about our products and Aviva DigiCare+ Workplace, please speak to your usual Aviva contact or visit us online.

What services does it include?

Annual Health Check

Digital GP

Nutritional Consultations

Second Medical Opinion

Mental Health Consultations

To find out more on all of the individual services take a look at our Aviva Employer DigiCare+ Workplace Brochure.

Aviva DigiCare+ Workplace is a non-contractual benefit that Aviva can change or withdraw at any time.

Wellbeing Library

You can also access Aviva's Wellbeing Library through Aviva DigiCare+ Workplace. Stress and worry can take a toll on wellbeing, wherever it comes from. The Wellbeing Library is an online library of useful content, hints and tips – including guides and tools. In the Wellbeing Library, your employees will find sections offering helpful support on all kinds of situations, from family and relationships, money or work, mental or physical health conditions. Whatever's on their mind, they can find information to help them deal with it.

The Aviva Wellbeing Library is a non-contractual benefit that Aviva can change or withdraw at any time.

How can I launch this service?

Provided you have a Group Income Protection scheme in place, and providing we have the necessary contact details, you or the relevant contact within your business, will receive an email inviting you to log in to the Square Health employer portal.

If you don’t receive an invitation, we may not have the necessary contact details.

Please get in touch with your Aviva contact, your financial adviser or your employee benefits adviser who can pass the below details onto us:

  • Scheme name 
  • Scheme number 
  • Employer (contact) name
  • Employer (contact) email address 
  • Employer (contact) telephone number. 

Once you’ve registered, you’ll be asked to load the email addresses of all the insured employees you want to have access to Aviva DigiCare+ Workplace into the portal.

You’ll need to upload a Microsoft Excel CSV file listing each email address.

How your employees access the app and services 

Once you have completed the steps above, your employees will receive their invitation from Square Health inviting them to download and register for the Aviva DigiCare+ Workplace app. Initial registration will be through the employee’s work email address.

Employees can change this to a personal email address once registered. Your employee will need to agree to the terms and conditions and the privacy policy for Aviva DigiCare+ Workplace, which can be found within the app.

The app is compatible with most iOS and Android mobile devices. Mobile data charges may apply.

Aviva DigiCare+ Workplace is powered by Square Health.

Aviva DigiCare+ Workplace is available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

How can I promote this service to my employees?

Making sure your people know about wellbeing services is almost as valuable as the services themselves. That’s why we go the extra mile to make sure you have the tools you need to tell your employees what’s out there to help them in an engaging, informative way.

To help you, we’ve prepared our engagement support materials. These include posters, flyers and brochures, and frequently asked questions documents to share with your employees.

These materials can all be accessed via the Aviva DigiCare+ Workplace promotional materials page. You need to register for Aviva DigiCare+ Workplace before you can use these materials with your employees.

Aviva DigiCare+ Workplace videos

Please enable your browser JavaScript to view the video

Transcript

We all know how important it is to keep on top of our health, but we don’t always give it the attention it needs.

Aviva DigiCare+ Workplace offers a yearly health assessment through a quick, self-administered pin-prick blood test which can be taken at home and posted back to Square Health for analysis. 

The test looks at 20 different health markers to help spot problems early on, including the risk of diabetes, cholesterol status and liver health.

Test results are received in a personalised health report which will include any recommended courses of action.

A regular health check can help keep on top of health concerns, detect issues early and prevent future health problems.

The Aviva DigiCare+ Workplace app gives you and your immediate family access to medical specialists from one of the UK’s largest networks of medical professionals.

The smartphone app and services are available to employees insured under Group Income Protection and Group Critical Illness policies and are provided by Square Health.

They are non-contractual benefits that Aviva can withdraw at any time.

Privacy policy and terms and conditions apply and can be accessed within the app and must be agreed to before use.

For more information about our products and Aviva DigiCare+ Workplace, please contact your employer.

Please enable your browser JavaScript to view the video

Transcript

Mental health is as important as physical health. Acting quickly to prevent and detect mental wellbeing issues and getting help as early as possible can make a big difference.

Aviva DigiCare+ Workplace mental health consultations offer you and your immediate family quick access to tailored advice from qualified therapists, up to six times a year.

Whether it’s workplace stress, money worries, big changes in life or other events that can affect our mental wellbeing, this confidential service can help.

Generally, within 48 hours, patients can get advice from a psychotherapist or cognitive behavioural therapist by video or phone from the privacy of their own home.

It could help avoid potential NHS waiting times and private treatment costs.

Therapists provide advice and devise a personal treatment plan, and, if needed, can signpost to further support.

It also provides emotional support if faced with bereavement.

The Aviva DigiCare+ Workplace app gives you and your immediate family access to medical specialists from one of the UK’s largest networks of medical professionals.

The smartphone app and services are available to employees insured under Group Income Protection and Group Critical Illness policies and are provided by Square Health.

They are non-contractual benefits that Aviva can withdraw at any time.

Privacy policy and terms and conditions apply and can be accessed within the app and must be agreed to before use.

For more information about our products and Aviva DigiCare+ Workplace, please contact your employer.

Please enable your browser JavaScript to view the video

Transcript

It’s not always easy to get to a doctor’s appointment, so the Digital GP service provides a solution for non-emergency health matters. 

Available 8am-8pm, seven days a week, it offers up to three 20-minute video consultations a year with a registered GP.

Available to you and your immediate family, it offers medical advice and guidance, and the peace of mind of being able to speak to a doctor quickly. 

There’s an option to view GP biographies before booking a consultation and to keep the same GP for multiple appointments.

Simply complete a short section within the app to give some health background, then book the appointment.  

With appointments usually available within 3 hours it offers fast, flexible access to medical advice. 

Medication costs apply, along with fit note and referral letter charges.

This service is useful for every day medical issues which normally mean a visit to the GP.

The Aviva DigiCare+ Workplace app gives you and your immediate family access to medical specialists from one of the UK’s largest networks of medical professionals.

The smartphone app and services are available to employees insured under Group Income Protection and Group Critical Illness policies and are provided by Square Health. 

They are non-contractual benefits that Aviva can withdraw at any time.

Privacy policy and terms and conditions apply and can be accessed within the app and must be agreed to before use. 

For more information about our products and Aviva DigiCare+ Workplace, please contact your employer.

Please enable your browser JavaScript to view the video

Transcript

It’s not always easy to get to a doctor’s appointment, so the Digital GP service provides a solution for non-emergency health matters. 

Available 8am-8pm, seven days a week, it offers up to three 20-minute video consultations a year with a registered GP.

Available to you and your immediate family, it offers medical advice and guidance, and the peace of mind of being able to speak to a doctor quickly. 

There’s an option to view GP biographies before booking a consultation and to keep the same GP for multiple appointments.

Simply complete a short section within the app to give some health background, then book the appointment.  

With appointments usually available within 3 hours it offers fast, flexible access to medical advice. 

Medication costs apply, along with fit note and referral letter charges.

This service is useful for every day medical issues which normally mean a visit to the GP.

The Aviva DigiCare+ Workplace app gives you and your immediate family access to medical specialists from one of the UK’s largest networks of medical professionals.

The smartphone app and services are available to employees insured under Group Income Protection and Group Critical Illness policies and are provided by Square Health. 

They are non-contractual benefits that Aviva can withdraw at any time.

Privacy policy and terms and conditions apply and can be accessed within the app and must be agreed to before use. 

For more information about our products and Aviva DigiCare+ Workplace, please contact your employer.

Please enable your browser JavaScript to view the video

Transcript

It makes good sense to establish a healthy relationship with food.

Nutrition affects our physical and mental health and wellbeing.

Understanding more about it can help reset relationships with food and encourage long-term lifestyle changes.

Through Aviva DigiCare+ Workplace, nutritionists offer advice on healthy eating plans, encourage accountability for food choices and help to break bad habits.

Up to six 30-minute consultations are available each year, which are shared between you and your immediate family. 

The nutritionist will develop a tailored, personalised plan based around lifestyle factors such as sleep and stress.

The advice aims to help establish relevant and achievable goals focussed around nutrition and lifestyle strategies. 

The Aviva DigiCare+ Workplace app gives you and your immediate family access to medical specialists from one of the UK’s largest networks of medical professionals.

The smartphone app and services are available to employees insured under Group Income Protection and Group Critical Illness policies and are provided by Square Health.

They are non-contractual benefits that Aviva can withdraw at any time.

Privacy policy and terms and conditions apply and can be accessed within the app and must be agreed to before use. For more information about our products and Aviva DigiCare+ Workplace, please contact your employer.

Need any help?

If you have any questions, please speak with your usual Aviva account manager or financial adviser.

For registration queries email: digicare@aviva.com