Frequently asked questions

Got a question?

Take a look at our frequently asked questions to see if we’ve got the answer you’re looking for.

Will my employer be able to see my accounts?

What happens if I change employer?

Where can I go for financial advice?

Pensions

Can I choose not to be enrolled into the scheme?

How much should I invest?

How do I fund my retirement?

What are funds?

How can I monitor and manage my Aviva pension?

Who can help me manage my pension?

Who are Aviva?

What discounts can I receive from Aviva?

What happens when I reach my retirement age?

Can I change my chosen retirement age?

What do I do if I already have another pension plan?

Contact us

Got a question? We are here to help

Contact Aviva

Phone: 0800 145 5744

Email: contactus@aviva.com

Contact your employer

Adam Cottrell, Pensions Administrator

0300 200 7390

Adam.Cottrell@senedd.wales

Guidance and Advice

This site does not provide financial advice.

MoneyHelper

A good place to start is MoneyHelper, the government-backed free guidance service. The MoneyHelper service won't tell you what you should do, but they'll provide you with information to help you understand your options.

Contact an adviser

For financial advice please contact your financial adviser. You may be charged for this. MoneyHelper can help you find an adviser in your area.