What is Aviva Digital GP?
Aviva Digital GP is like putting a GP in your pocket. Provided by Square Health, you can get free, around the clock access to GP video consultations with private GPs and repeat NHS GP prescriptions, all at the touch of a button. The service is provided at no additional cost to Aviva health insurance customers.
What are the benefits?
Aviva Digital GP could save time when you need a GP consultation or simply want some medical advice. It gives you swift and convenient access to a range of services including GP video consultations and repeat NHS prescriptions.
What features does it include?
When time matters
Video consultations can help save time, with no need to visit a GP surgery. You can book appointments 24/7 and could have one in as little as 30 minutes – most are available on the same day. The appointment slot with your selected GP will last for up to 15 minutes.
Choice of GP
You'll be offered both male and female GPs to select from. You can choose to search for a GP whom you've previously seen via the app within the last six months. You can also review GPs' biographies and select the one who best suits your needs, based on their profile.
Consultation advice
After your GP consultation, you’ll be able to view the advice you’ve been given and consultation history, all within the app.
Repeat NHS prescriptions
You can order prescribed repeat medication within the app (all NHS England exemptions accepted) and get free UK delivery.
Private prescription delivery service
You have the option to choose delivery of medication to your home, office or another nominated location, or you can choose to collect from your local pharmacy. All private prescriptions will carry an associated charge.
Your children under 16
If you have any children under 16, you can add them to your account for paediatric consultations, with a limit of up to 10 children per member.
How can I get this?
You’ll need to visit the App Store or Google Play to download the app. Mobile data charges may apply.
Aviva Digital GP is available to residents of Great Britain, Northern Ireland, the channel Islands and the Isle of Man at home or abroad.
Terms and conditions and the privacy policy for Aviva Digital GP can be viewed in the app before signing up. This service is a non-contractual benefit that could be changed or withdrawn at any time..
To get access to Aviva Digital GP, simply follow the ‘register’ link within the app, then complete the short in-app registration form entering 211412 as your Access Number. You can use this to activate your account. You’ll also receive an email asking you to validate your email address to complete the registration.
Need any help?
Our Wellbeing Support team will be pleased to help with any questions about Aviva Digital GP.