Welcome to your new pension with Aviva
There can be a lot to take in when you get going with a new pension, whether you've started a new job or your pension scheme has recently moved over to Aviva, so weʼve created a short video to help get you started.
This video introduces the basics of an Aviva workplace pension and helps get you started on your retirement journey.
Transcript for video Welcome to Aviva
Welcome to your new Aviva Master Trust workplace pension. This video is all about your new pension plan and your journey to retirement.
The Aviva Master Trust is different from our other pension offerings. It’s governed by a Trustee Board which is wholly independent from Aviva, and its supported by its independent advisers.
The Board focusses on the best interests of members’ at all times and the scheme is authorised and supervised by the Pensions Regulator ensuring that the Aviva Master Trust is well run and has high governance standards.
So, from the moment you start your retirement journey with us, here’s some of the things you can expect…
When you start your journey you’ll need some support. You’ll soon receive your pension guide where you can find out more about your Aviva Master Trust pension.
Keep an eye out for your welcome pack, explaining how you can check your pension and access the support you need.
It can be hard to see if you’re on the right road towards the retirement you want, so we’ll give you access to useful videos, online tools and easy-to-read information –, so, no matter how far you are from your retirement, we can help you prepare.
Don’t worry about losing your way, We’ll be in touch with reminders and support throughout your journey. So, you’ll get lots of help. But you’re still in the driving seat, because we’ve made it easy for you to take control of your pension yourself.
Once your new pension is up and running, you’ll be able to register for our safe, secure, online account.
Here you can view your pension’s value quickly and easily.
You’ll also be able to…
Make changes to your personal details…
Set your preferences so you get your pension information in a way that’s right for you…
Check the amount you’re paying in,
direct how your money is invested
and make one off payments…
Start the process to transfer other pensions to your Aviva pension, if that’s the right decision for you…
And, access our pension planning tools to help and support you along the way…
The money in your pension is invested to help it grow over time, and it pays to keep an eye on the performance of your investments
It’s important to note that the value of your investments can go down as well as up. And, you could get back less than has been paid in….
It’s great to be starting out on our journey together. We’ll be in touch again soon a little further down the road.
What can you do next?
Set up your Online Account to make pension saving simple
It’s a really good idea to set up an Online Account with us. That’s where you can do things like nominate the person you’d like to receive your pension savings if you should die before taking your benefits. You can also use it to choose from our range of investment profiles or self-select from our range of funds. And you might want to think about bringing all your existing pensions together with us to make them easier to manage.
Get online
Log into your online account
Manage your pension the easy way by logging into your online account through MyAviva. Giving you secure online access to your pension wherever and whenever you need it.
Register
Aviva Pension Seminars
Aviva will be running a series of pension seminars to help you understand your new pension scheme and what to expect. To find out more, and book your place, visit our registration page.
More information
Contact us
If you're struggling to get to grips with your pension, we are here to help.
Email us using the email address below or give us a call. Calls to and from Aviva may be monitored and/or recorded.
Phone: 0345 268 2287
Email us: mymoney@aviva.com
Accessing Guidance and Advice
This site does not provide financial advice.
MoneyHelper
If you want more help thinking about pensions and investments, a good place to start is MoneyHelper, the government-backed free guidance service. The MoneyHelper service won't tell you what you should do, but they'll provide you with information to help you understand your options.
Contact an adviser
For financial advice please contact your financial adviser. If you don't have an adviser, MoneyHelper can help you find one in your area. An adviser may charge for their services.
Aviva Financial Advice
If you'd like to get advice about your pension or investment needs, Aviva Financial Advice might be for you. Call 0800 092 2585 or if you're short on time you can book a call back with one of the team.