Frequently asked questions

Got a question?

Take a look at our frequently asked questions to see if we’ve got the answer you’re looking for.

Will my employer be able to see my accounts?

What happens if I change employer?

Where can I go for financial advice?

ISAs

How many ISAs can I pay into each tax year?

What is the minimum I can pay into an Aviva ISA?

What is the maximum I can pay into an ISA?

Can I alter my payments?

Can I have a Cash ISA and a Help to Buy ISA?

Where can I find my fund performance details?

Who can open an Aviva ISA?

Can I transfer an existing ISA into an Aviva Cash ISA or Stocks and Shares ISA?

Can I withdraw my investments?

Are there any charges?

Investment Account

What is the minimum I can pay into an Investment Account?

What is the maximum amount I can pay into an Investment Account?

Where can money be invested?

Who can open an Investment Account?

Can my money be withdrawn without notice?

Can I make tax-free cash withdrawals?

How can I pay into the Investment Account?

Are there any charges?

Can I switch between the investment funds?

Can I transfer existing assets into my Investment Account?

Can I transfer existing assets out of my Investment Account?

Contact us

Got a question? We are here to help

Calls to and from Aviva may be monitored and/or recorded.

Contact Aviva

Call Aviva

0345 604 9915

Monday - Friday 8.00am - 5.30pm

 

Email Aviva

mymoney@aviva.com

 

Write to us

Aviva
PO Box 2282
Salisbury
Wiltshire
SP2 2HY

Usave HR Service desk

You can contact the Usave HR Service desk, by calling:

0800 028 4390

Alternatively you can email us at:

es.hrservicesuk@unileverhrservices.com

Guidance and Advice

This site does not provide financial advice.

MoneyHelper

A good place to start is MoneyHelper, the government-backed free guidance service. The MoneyHelper service won't tell you what you should do, but they'll provide you with information to help you understand your options.

Contact an adviser

For financial advice please contact your financial adviser. You may be charged for this. MoneyHelper can help you find an adviser in your area.

Aviva Financial Advice

Aviva Financial Advice is a trading name of the Aviva Group financial advice firm Succession Financial Management. Call 0800 092 2585 or if you're short on time you can book a call back with one of the team.