Request cancellation before your renewal date

Cancelling your home insurance midterm

We typically reply within 48 hours. If you’ve decided to cancel your policy, you don’t need to call us – just complete this form and we’ll do the rest.

How to cancel

  • Please complete your details below as shown on your policy documents and submit this form
  • Remember, if you pay monthly by Direct Debit, don’t cancel this yet – keep it active for 21 days after your renewal date to make sure all payments and refunds have been processed
  • Once your policy is cancelled, your property and possessions will no longer be covered and you won’t be able to make a claim.

Your personal details are kept secure at all times and are not shared with any other companies.

 

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Your details

For example: EC3P 3DQ

Please enter the date in the format dd/mm/yyyy

Please confirm that your Direct Debit is still active. 

If you have cancelled your Direct Debit, please do not complete this form and instead call 0800 015 0246 where we will be happy to complete your cancellation request.

Opening Hours
Monday to Friday: 8am to 6pm
Saturday: 9am to 3pm
Sunday: 10am to 2pm
Public holidays: 10am to 4pm

What happens next

We’ll check your details and confirm that your policy is cancelled – you should hear from us within 48 hours. If you don’t, check your junk email folder. If for any reason we can’t automatically cancel your policy, we’ll email you and ask you to call us to complete the process.

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