Welcome to Aviva Group Income Protection

Without people like you, your employer wouldn’t have a business

The health and wellbeing of a company workforce is at the heart of how well a company performs.
Making sure you stay healthy – both mentally and physically – is important to your employer.

They want to help support you should you become unable to work due to illness or injury. That's why with Group Income Protection, you will receive a percentage of your salary following the deferred period (agreed amount of time between the date you stop working and the date the policy kicks in). There's also plenty of rehabilitation support to help you get back to normal and return to work.

It takes Aviva to help you live your best life.

What does your Group Income Protection policy provide?

With your employer’s Group Income Protection policy, we’ll cover a percentage of your gross taxable earnings if you can’t work due to illness or injury. This money could take some of the added pressures away so you can focus on getting well.

When you can’t work, an Aviva case manager will work closely with you to offer a tailored rehabilitation plan and early intervention support, to help you make a safe and timely return to work.

For details of your employer’s agreed cover please speak to your employer.

Why is Aviva Group Income Protection good for you?

You’ve got a financial safety net for you and your family

Group Income Protection provides you with financial support when you face an unexpected accident or long-term illness. Not having to worry about your finances means you can focus on your recovery. Our early intervention and rehabilitation services can help you remain at work or make a successful return to work when the time is right.

Dedicated help and support through our effective claims pathway

We understand that everybody’s situation is unique, so our dedicated pathways offer a tailored approach, giving access to clinical experts, bespoke rehabilitation plans and a dedicated case manager. Our tailored pathways apply to every claim, and we have dedicated pathways for cancer, mental health, Covid-19 and musculoskeletal issues. In 2021, Aviva paid out £89 million in Group Income Protection claims.

You have a range of wellbeing services

We're dedicated to helping you live your best life by encouraging you to consider your wellbeing in everything you do. With Group Income Protection, you get access to expert clinical help when you need it. Plus, you'll also find a range of wellbeing services to help you change your habits, aiming to prevent issues developing and to help you to make informed, balanced and positive lifestyle choices. And if the going gets tough, we also have support services to help you cope, such as with stress and grief. Discover your wellbeing services.

These services are non-contractual benefits Aviva can change or withdraw at any time.

How is a claim made?

Step 1

Your employer will notify us of your absence

Your employer will let us know if you are off sick for four weeks or more. We'll then assign a case manager to your claim.

Step 2

Your case manager will work with you

Your case manager will speak to you about your absence.  They’ll ask for evidence of your medical condition, including its severity, how long it has existed and how it affects you.

Depending on the reason, they’ll arrange a meeting with our clinicians. They may recommend workplace changes or treatments such as physiotherapy to help you return to work.

Step 3

They'll assess your claim

The case manager will carry out a financial and medical assessment. They'll then make a decision about the claim and share it with you and your employer.