Aviva Cancer Care Support
We’re here for you, and your employees
We know a cancer diagnosis can be life-changing in many ways: physically, emotionally and financially.
We're here to help your employees through their cancer journey as much as we can. To help you support your employees during a difficult time, we've brought together all the details of our support services on one hub, so you can more easily find useful information, helpful advice and where to go for help.
Managing Cancer in the workplace guide
Everyone's cancer journey is unique, which can be challenging for you as an employer when it comes to supporting employees who are living with cancer.
To help you understand more about managing cancer in the workplace we've worked with our partner Macmillan Cancer Support to share their information and expertise in a guide that highlights different areas you need to think about.
It covers topics from understanding cancer to how it may affect someone at work, from talking about cancer in the workplace to supporting employees caring for others with cancer, and much more.
Working alongside experts in cancer support
We’re working alongside our partners, Macmillan Cancer Support, to offer expert support to your employees living with or affected by cancer.
Because cancer can affect people's lives in so many ways, we'll do our best to give your employees the support they need.
Macmillan Cancer Support offers tailored and trusted information to help with the physical, emotional and financial effects of cancer through diagnosis and beyond.
Your employees can sign-up for their regular, tailored emails at: macmillan.org.uk/diagnosed-with-cancer.html
You can also find more information on Macmillan's website about how to support employees living with cancer.
More about Macmillan's Cancer Support
Macmillan Cancer Support is one of the largest British charities and provides specialist healthcare, information and financial support to people affected by cancer.
Aviva has partnered with Macmillan to raise awareness of the support that Macmillan can give to your employees impacted by cancer, either with their own diagnosis or a friend or loved one.
Macmillan produces a range of information about work and cancer. Here are some links you may find helpful.
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Macmillan at work
Simply sign up and you'll get a free Essential Work and Cancer Toolkit for your organisation, plus access to expert training from Macmillan.
It's also useful if you run an SME and you’re worried about the impact of cancer in the workplace on your business.
It includes videos on talking to employees about cancer, how to support your staff, your legal responsibilities, training for your managers and more.
Support for employers
Work is important for many people with cancer or caring for someone with cancer, managers and employers play an important role in supporting these people. Macmillan has a wealth of guidance to help from simple first steps to take to support your staff through to templates for cancer and carers' policies.
Train the trainer
The Macmillan at Work team are here to answer your questions and discuss any training needs you may have. Email the team at workandcancer@macmillan.org.uk or call them on 020 7840 4725.
Other Wellbeing services that may help your employees when dealing with cancer
Cancer Care with Get Active
Cancer Care with Get Active offers discounted products and services that can help your insured employees with the daily living adjustments a cancer diagnosis and treatment can bring, as well as offers on services and experiences that may enhance quality time spent with family and close friends.
Whether access the cancer care offers for themselves or to help support loved ones or those close to them following a cancer diagnosis, this service is available for insured employees to use at any time, not just during a claim. Terms apply.
RedArc
Nursing advice and support for insured employees with a critical illness
RedArc is a nurse advice and support service available to your insured employees who make a claim through Group Critical Illness cover. The service offers insured employees and their families long-term practical and emotional support over the telephone from a dedicated Personal Nurse. It's completely confidential and RedArc won't pass any information to any third party without the employee's consent.
The time after getting a cancer diagnosis can be very difficult. RedArc offers insured employees and their family long-term practical and emotional support over the telephone from a dedicated Personal Nurse. The same nurse provides information, support and guidance helping in many ways such as: helping the individual understand the diagnosis and potential consequences, preparing for consultation and following up, discussing surgery or treatment options, dealing with side effects, support with the emotional toll on the individual and their family, signposting to organisations and services to help.
A course of therapy, counselling or other relevant service can also be provided subject to clinical assessment.
There is no limit to the amount and duration of calls from the Nurse.
Stress helpline
Provided by Care first, the stress helpline offers your insured employees aged 16 or over, the chance to talk in confidence to trained counsellors about issues they feel are causing them stress.
The helpline can be a good place if employees need help with personal or work-related stress issues. Talking and sharing can be the first step in helping to work through problems and resolve them, aiming to achieve the best outcome for employees and employers.
Aviva DigiCare+ Workplace
We can’t predict what will happen tomorrow, but we can prepare for it today. Provided by Square Health, the Aviva DigiCare+ Workplace app can help. It puts the guidance and care your insured employees need to help detect, manage and prevent physical and mental health problems at their fingertips. Terms apply.
Wellbeing services are non-contractual benefits that Aviva can change or withdraw at any time.
To be eligible for these services employees must be permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.