Welcome to your Group Critical Illness Employer Hub
It takes Aviva to help your employees live their best lives
We're pleased you've chosen us for your Group Critical Illness cover. Your employees now have access to expert clinical help when they need it. Alongside that and the financial support it offers, your employees get a fully rounded suite of wellbeing services to help them make informed, balanced and positive lifestyle choices. In turn that could lead to business benefits such as increased employee engagement, better staff retention levels, improved productivity and reduced absenteeism. And if the going gets tough, we have support services to help them cope with stress and grief.
How does Group Critical Illness work?
The policy pays a lump sum should the member be diagnosed with a critical illness or undergo an operation covered by the policy and survives for at least 14 days from the date of diagnosis or from the date of operation. We only cover the critical illnesses we define in our policy and no others.
This means they can worry less about the financial impact and focus on recovery.
Our Group Critical Illness policy page tells you more about the cover you have and how to claim.
Further support
Aviva offers Group Critical Illness customers a range of services which help support the three pillars of wellbeing – physical, mental and financial:
Physical Wellbeing Services
The physical wellbeing services could help you create a happier, healthier and more productive workforce, while working to reduce absenteeism, presenteeism and the associated costs.
Mental Wellbeing Services
The mental wellbeing services could help you build a mentally resilient workforce, offering proactive and reactive third party solutions that work together to help you deliver a rounded mental health strategy.
Financial Wellbeing Services
With our Group Critical Illness, we provide a lump sum to members if they're diagnosed with a critical illness defined by our policy. We also have financial wellbeing tools available to support and educate your employees, covering everything from how they spend and save their money to saving for their future.
Our wellbeing services – what’s included?
All of these wellbeing services are non-contractual benefits Aviva can change or withdraw at any time.
They are available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.
Aviva Line Manager Toolkit: Mental Health
Developed by mental health professionals, the Aviva Line Manager Toolkit: Mental Health offers video modules and downloadable materials aimed at helping line managers spot the warning signs of poor mental health. It also helps them identify reasonable adjustments and manage professional boundaries.
The toolkit gives your managers more confidence to have supportive conversations with team members, so they can address issues before they become more serious.
Please note, you'll be asked to carefully read and accept the terms and conditions prior to accessing the video modules and the employee engagement materials. Read more information on the toolkit.
Aviva DigiCare+ Workplace
We can help support your insured employees with the Aviva DigiCare+ Workplace app, provided by Square Health. It gives them the guidance they need to help detect, manage and prevent physical and mental health problems. It helps your employees stay on top of their health. From an annual Health Check to clinical help and opinions to consultations with experts, it offers the peace of mind they need to live their best lives. Terms apply.
Get Active
Get Active supports your insured employees' wellbeing and fitness goals with savings on gym services, discounted lifestyle products and money-saving offers at over 3,000 health and fitness clubs.
Cancer Care with Get Active offers discounted products and services that can help your insured employees with the daily living adjustments a cancer diagnosis and treatment can bring, as well as offers on services and experiences that may enhance quality time spent with family and close friends. Terms apply.
RedArc
RedArc is a nurse advice and support service available to insured employees who make a claim through Group Critical Illness cover. The RedArc Personal Nurse service offers employees and their families long-term practical advice and emotional support from the same nurse.
The Nurse can help in many ways including helping the individual understand the health condition and all its implications, talking through worries or concerns and discussing surgery or treatment options. A course of therapy, counselling or other relevant services can also be provided, subject to clinical assessment.
There is no limit to the amount and duration of calls with the Nurse.
It's completely confidential and RedArc won't pass on any information to any third party without the employee's consent.
Stress Helpline
Provided by Care first, the Stress Helpline offers insured employees over the age of 16 the chance to talk in confidence to trained counsellors about issues they feel are causing them stress.
The helpline can be a good place for employees who need help with personal or work-related stress issues. Talking and sharing can be the first step in helping to work through problems and resolve them, aiming to achieve the best outcome for employees and employers.
Wellbeing Library
Stress and worry can take a toll on wellbeing, wherever it comes from. The Wellbeing Library is an online library of useful content, hints and tips – including guides and tools. In the Wellbeing Library, your employees will find sections offering helpful support on all kinds of situations, from family and relationships, money or work, mental or physical health conditions. Whatever's on their mind, they can find information to help them deal with it.
Aviva Cancer Care Support
Everyone's cancer journey is unique, which can be challenging for you an employer when it comes to supporting employees who are living with cancer.
To help you understand more about managing cancer in the workplace, we've worked with Macmillan Cancer Support to put together a guide that highlights different areas you need to think about. It covers topics from understanding cancer to how it may affect someone at work, from talking about cancer in the workplace to supporting employees caring for others with cancer, and much more.
Aviva Mental Health Guidance
Looking after mental health in the workplace is an important part of keeping your employees happy and healthy. It can help increase employee engagement, improve productivity, reduce absenteeism and help with retaining staff. We have a range of information, advice, guidance and tools in place to help you and your employees create a workplace in which your people can thrive.
We've produced ten bite-sized videos for your employees to watch whenever they need to. Designed by our expert clinician, they cover a range of mental health topics.
Wellbeing Training
Wellbeing Training is a tool for supporting employee health as part of an overall wellbeing strategy. To ensure that you have access to the training you need – and at a time that suits you – we’ve partnered with our existing suppliers to deliver a broad range of topics. And all the training can be tailored to meet the specific needs of your client's business.
How can I launch these services?
Making sure your employees know about wellbeing services is almost as valuable as the services themselves. That’s why we go the extra mile to make sure you have the tools you need to tell your employees what’s out there to help them in an engaging, informative way.
To help you, we’ve prepared some engagement support materials for each of the services which includes a variety of marketing materials. They’re designed to help you communicate with your employees in the ways that work best for you.
These materials are available on each of the individual wellbeing service pages above.
Need some help?
To find out more about our Wellbeing services, just visit the individual service pages listed above. If you have any questions, please get in touch with your usual Aviva Account Manager or Financial Adviser.