Request cancellation from your renewal date

Cancelling your home insurance

If you’ve decided to cancel your policy, you don’t need to call us – just complete this form and we’ll do the rest.

How to cancel

  • Please complete your details below as shown on your policy documents and submit this form
  • Remember, if you pay monthly by Direct Debit, don’t cancel this yet – keep it active for 21 days after your renewal date to make sure all payments and refunds have been processed
  • Once your policy is cancelled, your property and possessions will no longer be covered and you won’t be able to make a claim.

Your personal details are kept secure at all times and are not shared with any other companies.

 

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Your details

For example: EC3P 3DQ

Is the policy to be cancelled from renewal?

If this policy is not to be cancelled from your renewal date please call 0345 030 7767.

Please confirm that your Direct Debit is still active. 

If you have cancelled your Direct Debit, please do not complete this form and instead call 0345 030 7767 where we will be happy to complete your cancellation request.

Opening Hours
Monday to Friday: 8am to 8pm
Saturday: 8am to 4pm
Sunday: Closed
Public holidays: 10am to 4pm

What happens next

We’ll check your details and confirm that your policy is cancelled – you should hear from us within 24 hours. If you don’t, check your junk email folder. If for any reason we can’t automatically cancel your policy, we’ll email you and ask you to call us to complete the process.

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Terms, conditions and exclusions apply.

Insurance is underwritten by Aviva Insurance Limited. Registered in Scotland, No.2116. Registered Office: Pitheavlis, Perth, PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Santander UK Plc, Registered in England and Wales No.2294747. Registered Office: 2 Triton Square, Regent’s Place, London, NW1 3AN, United Kingdom. www.santander.co.uk. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services number 106054. You can check this on the Financial Services Register by visiting the FCA's website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768.

Santander and the flame logo are registered trademarks.