Home Insurance customer support

Welcome M&S Bank customers

M&S Bank Home Insurance in partnership with Aviva Insurance Limited. We’ve made it easy for you to get your questions answered here or alternatively you can get in touch using the links below.

If you need to renew your policy or get a copy of your policy documents you can log in or register here or alternatively, you can use one of the links below to get in touch with us.

Email us a change or general enquiry

Your home insurance price explained

Answers to your questions

Change your automatic renewal payment option

Cancel your insurance cover

Get a copy of your policy documents