HSBC proof of travel insurance request form

Send us an enquiry online

Please ensure all information below is correct and only names and dates of birth of insured persons, as defined within your terms and conditions, are added.

Please note, to use this automated system, all name(s) on your bank account need to match the name(s) on your passport(s). If they don't match, please call the phone number for your account type below; we will be happy to process this request.

  • Aspects account customers: 0800 328 1563 and, following the pre-recorded message, press 4.
  • Premier account customers: 0800 328 1562 and, following the pre-recorded message, press 4.

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Your details

For example: Miss, Mrs, Mr, Mx

Please use the email address that you wish us to reply to and remember to check your junk folder.

For example: EC3P 3DQ

Additional travellers

Please ensure that all the information you enter below is correct and that only the names and dates of birth of insured persons are added. Please check your policy terms and conditions to make sure your partner and/or children, if applicable, are eligible as insured persons.


We will issue your proof of insurance as an attached document in an email. To be able to access this, you will need to hold safe password you set-up below, and entre that when accessing your document. 

Please be aware failure to use the correct password, will mean you have you request this service again by completing a new request. For your data security we do not keep a note of your password and can not retrieve it if forgotten. 

Please specify a password that we can use to encrypt the emails that we send you. Your password must be at least 8 characters long and contain 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character (e.g. !, ?) Do not use: £ / \ -


By clicking the submit button you are confirming you are happy to receive your proof of insurance by email to your chosen email address.

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