Home Insurance – customer support - HSBC

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HSBC Home Insurance in partnership with Aviva Insurance Limited. We’ve made it easy for you to get your questions answered here or alternatively you can get in touch using the links below.

Email us a change or general enquiry

Send us an enquiry online

Request a callback

Complete our callback form

Make a claim

Change your automatic renewal payment option

Change automatic renewal setting

Cancel your insurance cover

Request policy cancellation

Get a copy of your policy documents

Request policy documents