Let's get your Nationwide travel insurance claim started
Keep your documents handy
Before making a claim, make sure you have your Nationwide account details and any documents close by.
Contact us
If there's been an emergency, you can call us on 01603 605 159. Lines are open 24/7. Or, you can log your claim online.
We'll get in touch
If it's an emergency, we aim to get everything sorted as soon as possible. If you make a claim online, we aim to get back to you within 3 hours.
Make a claim online
If it's not an emergency, the easiest way to start your claim is online.
Make sure you have these handy before you start:
Contact us
Medical emergencies (UK and abroad)
01603 605 159
Lines are open 24 hours a day
Non-emergency travel claims in the UK
0800 046 2555
Monday to Friday: 8:00am - 6:00pm
Saturday: 8:00am - 4:00pm
Travel assistant (UK)
0345 030 8028
Travel assistant (abroad)
01603 603 467
Lines are open 24 hours a day
Legal expenses claims and advice (UK)
0345 030 8029
Legal expenses claims and advice (abroad)
01603 603 468
Lines are open 24 hours a day
Get support right away
- Our online assistant is the quickest way to get in touch
- It can answer questions about your policy
- If you need to call, it gets you to the right phone number.
Calls to 0800 numbers are free from UK landlines and mobiles.
Numbers beginning 01 are charged at national call rates and are usually included in inclusive minute call plans from landlines and mobiles, although charges may vary depending on your network provider. To protect us all, calls may be recorded and monitored.