Aviva Cancer Care Support
We’re here for you
We know a cancer diagnosis can be life-changing in many ways: physically, emotionally and financially.
We're here to help you through your cancer journey as much as we can. To help you, we've brought together all the details of our support services on one hub, so you can easily find useful information, helpful advice and where to go for more help. You have access to these services as part of your Group Critical Illness policy.
Working alongside experts in cancer support
We’re working alongside our partners, Macmillan Cancer Support, to offer expert support to people living with or affected by cancer.
Because cancer can affect your life in so many ways, we'll do our best to give you the support you need
Macmillan Cancer Support offers tailored and trusted information to help with the physical, emotional and financial effects of cancer through diagnosis and beyond.
You can sign-up for their regular, tailored emails at macmillan.org.uk/diagnosed-with-cancer.html
You can also find more information on their website. It may help you understand what your cancer diagnosis means for you and your loved ones, and how Macmillan can help you..
Visit Macmillan.org.uk
More about Macmillan's Cancer Support
Macmillan Cancer Support is one of the largest British charities and provides specialist healthcare, information and financial support to people affected by cancer.
Aviva has partnered with Macmillan to raise awareness of the support that Macmillan can give to our customers impacted by cancer, either with their own diagnosis or a friend or loved one. If you have any questions about symptoms and treatment, or just want to talk to someone who understands, Macmillan are happy to hear from you.
Macmillan has a wide range of information available to help you through your cancer journey. Here are some links you may find useful:
- Work and cancer - here you can access support on how to talk to your employer about your diagnosis as well as information about your rights at work.
- Preparing for treatment - here you can find advice to help you organise things like work, benefits, childcare and pet care before starting treatment
- Benefits and grants - find out how Macmillan can support you with all your money and work concerns, and help you access the benefits and grants you may be entitled to if you're living with cancer
- Benefits calculator - this helps you find out which benefits you can claim if you have cancer
Other Wellbeing services that may help you when dealing with cancer
Cancer Care with Get Active
Cancer Care with Get Active offers discounted products and services that can help you with the daily living adjustments a cancer diagnosis and treatment can bring, as well as offers on services and experiences that may enhance quality time spent with family and close friends.
Whether accessing the cancer care offers for yourself, or to help support loved ones or those close to you following a cancer diagnosis, the service is available to use any time, not just during a claim. Terms apply.
RedArc
The time after getting a cancer diagnosis can be very difficult. RedArc offers insured employees and their family long-term practical and emotional support over the telephone from a dedicated Personal Nurse. The same nurse provides information, support and guidance helping in many ways such as: helping the individual understand the diagnosis and potential consequences, preparing for consultation and following up, discussing surgery or treatment options, dealing with side effects, support with the emotional toll on the individual and their family, signposting to organisations and services to help.
A course of therapy, counselling or other relevant service can also be provided subject to clinical assessment.
There is no limit to the amount and duration of calls from the Nurse.
Stress Helpline
Provided by Care first, the stress helpline offers insured employees aged 16 or over, the chance to talk in confidence to trained counsellors about issues you feel are causing you stress.
The helpline can be a good place if you need help with personal or work-related stress issues. Talking and sharing can be the first step in helping to work through problems and resolve them, aiming to achieve the best outcome.
Wellbeing services are non-contractual benefits that Aviva can change or withdraw at any time.
To be eligible for these services employees must be permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.