It takes Aviva to help you live your best life
Your employer has chosen to take out a Group Critical Illness policy with Aviva. They will be able to let you know if you are insured by this.
Our Group Critical Illness cover gives you access to clinical help if you need it. Alongside the financial support it offers, you get access to a suite of wellbeing services to help you make informed, balanced and positive lifestyle choices, and if the going gets tough we have support services to help you cope with stress and grief.
How does Group Critical Illness work?
If you are insured, the product pays a lump sum should you be diagnosed with a critical illness or undergo an operation covered by the policy and survive for at least 14 days from the date of diagnosis or from the date of operation. This means you can worry less about the financial impact and focus on your recovery.
Please be aware that Group Critical Illness isn't a life insurance policy so does not pay out if you die and have not already met the criteria for a claim.
Our Group Critical Illness product page tells you more about the cover you have and how to claim.
Further support
Aviva provides access to services which support your wellbeing in three key ways – physical, mental and financial:
Physical wellbeing services
From helping you to get active we've got your back when it comes to looking after your physical wellbeing. Whether you want to fight disease, manage your weight, change your eating habits, improve your energy levels or reduce the risk of stress and anxiety, there's a service to help you.
Mental wellbeing services
We want to lend a hand when things become too much. Aviva can help you manage and improve your mental health by providing access to third party services that can give you useful information and advice. From lifestyle choices, clinical options and prevention, there's a range of mental health services to help you live life to the fullest.
Financial wellbeing services
Worrying about money can lead to stress, but help is at hand with financial wellbeing tools. We can help you look at everything from how you spend your money to saving for your future.
Our wellbeing services
Some wellbeing services will be available to all employees but others will be available to insured employees only.
These wellbeing services are non-contractual benefits Aviva can change or withdraw at any time. To be eligible for these services employees must be permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.
Red Apple Law legal services are available to use in England and Wales. There is varied or limited service availability in Scotland, Northern Ireland, the Channel Islands, and the Isle of Man. For full details please check the FAQ section of the Red Apple Law website. You'll find this information under 'Jurisdictions and Coverage'.
This video provides a short introduction to each of the wellbeing services available to you:
Transcript for video Group Life Protection Policy
Our Group Critical Illness policy offers financial support if you're diagnosed with a critical illness or undergo a surgical operation as defined in the policy and survive for at least 14 days.
Having that safety net during life’s toughest moments is one thing. But, at Aviva, we’re also here to support physical, mental and financial wellbeing.
Available through your employer’s Aviva Group Critical Illness policy, we've designed our suite of wellbeing services to help you live your best lives in the here and now.
From spotting potential problems early on and getting help to keeping on top of your health. The Aviva DigiCare+ Workplace app, provided by Square Health, is designed to give guidance around staying well. With a few personal details, the app can help detect, manage and potentially prevent physical and mental health problems.
From therapy and counseling to long-term emotional support. The time after a critical illness diagnosis can be difficult. A dedicated nurse at RedArc can offer support over the telephone. You can talk to them for as long and as often as you want. They’ll provide information to help you understand the health condition and talk through any worries or treatment options.
From Estate Administration and Will Writing to funeral and bereavement support. There are times when we need a legal expert and the team at Red Apple Law legal services offer free and discounted support. Sometimes having a professional to guide you through things like property ownership, getting married or divorced, or losing a loved one, can be a huge help and gives some peace of mind.
From health and fitness goals and the gym to cancer care and support. With Get Active you get savings on gym services, shopping discounts for health and lifestyle products and money-saving offers on at home workouts and fitness. And with added Cancer Care, Get Active offers discounted products and services to help with the daily living adjustments that a cancer diagnosis and treatment can bring.
From personal worry to work problems. Different areas of our lives can create conflict or turmoil. Talking can be a great place to start. That’s why we offer The Stress Helpline, provided by Care first. Their counsellors can confidently work through your problems with you and help to resolve them.
From information and insights to a wealth of resources. Looking after your mental health is as important as taking care of the physical. Available any time, Aviva Mental Health Guidance offers knowledge to help identify and manage ill health, stress and anxiety. Designed by an in-house expert, these bite-sized videos cover a range of mental health topics to support your steps towards improved mental wellbeing.
From guidance to practical assistance. Aviva Cancer Care Support, in partnership with Macmillan Cancer Support, can help you through all stages of a cancer diagnosis and treatment. Living with cancer varies from person to person and every day is different with potential for a range of physical, emotional and financial concerns. Because cancer can affect life in many different ways, we’ve brought together information and guides, so you can easily find the help you need.
From family and relationships to money or work. Stress and worry can come from anywhere and take a toll on your wellbeing. In our Wellbeing Library, you’ll find sections offering helpful support, hints, tips, guides and tools on all kinds of situations. Whatever’s on your mind, you can find information to help deal with it.
For wellbeing services that are there for you. For the ups and downs. From sadness to wellness. From support to build you up to encouragement to smash your goals. Helping you thrive, every day.
Aviva DigiCare+ Workplace
We can help you stay healthy with the Aviva DigiCare+ Workplace app. It gives you the guidance and care you need to help detect, manage and prevent physical and mental health problems. Provided by Square Health the app's benefits will help you stay healthy, spot potential problems early and get help when you need it. With Aviva DigiCare+ Workplace, you know you’ve got the support you need to help you keep on top of your health. It takes Aviva to help you live your best life. Terms apply.
Red Apple Law legal services
There are times in all our lives when we need some legal advice. From property ownership to writing a Will, from getting married to getting divorced - having a baby to losing a loved one, sometimes having a legal professional to guide you through things is a massive help. This Wellbeing Service can give some peace of mind by providing both free and discounted legal support from Red Apple Law through your employer's Group Life policy. Terms apply.
Aviva Mental Health Guidance
Looking after your mental health is as important as looking after your physical health. That's why we've put together a range of information, advice, guidance and tools to help you identify and manage mental ill health, stress and anxiety. It means you can have meaningful help at your fingertips exactly when you need it.
We've produced ten bite-sized videos for you to watch whenever you need to. Designed by our expert clinician, they cover a range of mental health topics.
Aviva Cancer Care Support
When you're living with cancer, every day is different. You may go through a range of physical, emotional and financial concerns. From information to practical support, you may need different help at different stages. This is why we're in partnership with Macmillan Cancer Support, using their expertise we've put together a guide to help you manage different aspects of living with cancer.
Get Active
Inside or outside the home, looking after your health and fitness is important. Get Active supports insured employees with your wellbeing and fitness goals with savings on gym services, discounted lifestyle products and money-saving offers at over 3,500 health and fitness clubs.
Cancer Care with Get Active offers discounted products and services that can help you with the daily living adjustments a cancer diagnosis and treatment can bring, as well as offers on services and experiences that may enhance quality time spent with family and close friends.
Whether accessing the cancer care offers for yourself, or to help support loved ones or those close to you following a cancer diagnosis, the service is available to use any time, not just during a claim.
Terms apply.
Stress Helpline
The Stress Helpline, provided by Care first, offers insured employees over the age of 16 the chance to talk in confidence to trained counsellors about issues that are troubling you.
Whether the things on your mind are personal or work-related, the helpline can be a good place to find help. Talking and sharing can be the first step in helping to work through problems and resolve them.
RedArc
The time after getting a critical illness diagnosis can be very difficult. RedArc offers insured employees and their family long-term practical and emotional support over the telephone from a dedicated Personal Nurse. The same nurse provides information, support and guidance in many ways, such as helping the individual understand the health condition and all its implications, talking through worries or concerns, discussing surgery or treatment options, plus dealing with the many implications of the illness.
A course of therapy, counselling or other relevant service can also be provided subject to clinical assessment.
There is no limit to the amount and duration of calls from the Nurse.
Wellbeing Library
Stress and worry can take a toll on wellbeing, wherever it comes from. The Wellbeing Library is an online library of useful content, hints and tips - including guides and tools. In the Wellbeing Library, you'll find sections offering helpful support on all kinds of situations, from family and relationships, money or work, mental or physical health conditions. Whatever's on your mind, you can find information to help you deal with it.