Useful documents

You can download electronic versions of your policy documents here:

Scheme Number: 951CGZ

Scheme Documents:

Member Guide

Other Useful Documents:

Interactive BacktoBetter guide
Claim Form
Consent form for your claim
Policy Wording

Contact us

For claims or general enquiries, you can speak with our Online Assistant who will help answer your question or direct you to our Live Chat service.
You can also call us direct on:

 0800 404 9454 

Monday to Friday             8.00am – 6.30pm

Saturday                              9.00am – 1.00pm

Calls to and from Aviva may be monitored and/or recorded.