Welcome to the EY Healthzone

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Welcome to your Healthzone where you can find full details of your health benefits, including copies of all your important documents and advice on how to claim. You’ll also see more information about the other services you can access to get the most out of your scheme.

Useful documents

Electronic versions of your scheme literature are available to download here.

Useful documents

Make a claim

Advice on how to start a claim as well as details about our specialist claims teams.

Make a claim

Wellbeing

Focus on improving your health and wellbeing with our wellbeing services.

Wellbeing

It takes Aviva to help you live your best life

Take advantage of a range of other benefits, developed specially to help you stay healthy - physically, mentally and financially.

MyAviva is a secure online portal where you can access details about your Aviva products in one safe and simple-to-use online place.

With a whole host of benefits at your fingertips, you can:

Check your scheme information, including benefit detail
Start a new claim, update us on an existing one and view authorised treatments
View your claims summary, update us on what’s next and track bills paid against your claim
Keep track of your excess and outpatient benefits (where applicable), helping you stay in control

In addition , you can chat to our Online Assistant where you can get support 24/7. They can help answer your question or direct you to someone who can.

Get the MyAviva app

What is it?

Get Active helps you stay fit and healthy with discounts on online workouts, over 3,500 health and fitness clubs nationwide and a variety of discounted products and services to help you and your family get active and keep healthy.

Cancer Care with Get Active

Cancer Care with Get Active offers discounted products and services that can help support the daily living adjustments a cancer diagnosis and treatment can bring, as well as offers on services and experiences that may enhance quality time spent with family and close friends.

How can I get this?

Get Active is available free of charge to all Aviva Health customers.
For more information on Get Active and the link to the discounts, please visit getactive.aviva.co.uk. Enter your access code HCGLRG when prompted.
Terms and conditions and the privacy policy can be viewed online before signing up.
This is a non contractual benefit and can be removed at any time.

Go to our Get Active page

What is it?

The Stress Counselling helpline can be a good place for you to get help with personal or work-related stress issues. Talking and sharing can be the first step in helping to work through problems and resolve them.

You matter

Stress can develop when you feel that you are having difficulty with the demands and expectations you face. This is where the Stress Counselling helpline can offer support.

Early intervention can help

The best time to get confidential help is as soon as possible. Allowing issues to build over time can create bigger problems down the line.

How can I access this service?

The Stress Counselling helpline is free to use, all year round. Call 0800 092 3189 for a confidential chat with a trained counsellor (available to members aged 16 or over). For joint protection, telephone calls may be recorded and/or monitored. Calls to 0800 numbers from UK landlines and mobiles are free.

Mental health support*

When things get tough, it can be hard to get back on track. But your mental health matters. Aviva can help you manage and improve your mental health by providing you with access to helpful information, videos and advice.

With our mental health support articles, you can:

Access information on the benefits of positive mental health
Get advice about how to look after your mental health
Find support if you’re experiencing stress, anxiety or poor mental health.

We've also produced ten bite-sized videos for you to watch whenever you need to. Designed by our expert clinician, they cover a range of mental health topics.

*This is a non-contractual service that Aviva can change or withdraw at any time.