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  • Round the clock availability

    Whether you need last minute travel advice or urgent assistance, our virtual assistant is available 24/7, ensuring your journey is smooth from start to finish.

  • The quickest route to a solution

    The virtual assistant is your fastest route to a solution, by answering your query or directing you to the most relevant escalation method ensuring your demands are met.

  • Answer frequently asked question about your policy

    Our virtual assistant can provide quick answers to common queries regarding your policy, helping to ensure you are always correctly informed.

To chat with us, use the ‘Help and support’ button at the bottom of your screen.