Make a claim

Please take a few minutes to find out how best to get in touch and how the process works

Let's get your Barclays travel insurance claim started

Step 1 of 3

Keep your documents handy

Before making a claim, make sure you have your Barclays account details and any documents close by.

Step 2 of 3

Contact us

If there's been an emergency, you can call us on 0800 158 2684. Lines are open 24/7. Or, you can log your claim online.

Step 3 of 3

We'll get in touch

If it's an emergency, we aim to get everything sorted as soon as possible. If you make a claim online, we aim to get back to you within 3 hours.

Make a claim online

If it's not an emergency, the easiest way to start your claim is online.

Make sure you have these handy before you start:

  • Your personal details, please the details of anyone claiming on this policy
  • Details about your trip – for example, date of travel, airline (if it's relevant).

Contact us

Medical emergencies helpline

UK

0800 158 2684

Worldwide

+44 1603 604 976

Lines are open 24 hours a day

Non-medical emergencies helpline

UK

0800 404 6856

Worldwide

+44 1603 604 964

Lines are open 24 hours a day

Travel advice

UK

0800 158 2687

Worldwide

+44 1603 604 986

Lines are open 24 hours a day

Legal expenses claims and advice

UK

0800 158 2686

Lines are open 24 hours a day

Calls to 0800 numbers are free from UK landlines and mobiles.

Numbers beginning 01 are charged at national call rates and are usually included in inclusive minute call plans from landlines and mobiles, although charges may vary depending on your network provider. To protect us all, calls may be recorded and monitored.