Barclays travel insurance – Pack closing on 12 December

As Barclays update their Packs, some customer accounts may no longer be eligible for Travel Packs. We have created this page to help answer some questions you may have. Your Travel Pack is due to be closed on 12 December 2024.

Why is my Pack closing?

Why is my travel insurance closing?

As Barclays update their Packs, some customer account may no longer be eligible for Travel Packs – These are customers who share a pack with someone that isn’t their domestic partner, with someone who doesn’t live with them or share their pack with 2 or more other people.

If you’re querying why your pack is scheduled to close, you can discuss the reasons for your closure and check if you can apply for a new pack with Barclays on 0345 6004 545.

What do I need to do?

When your Pack closes, you can apply for a new travel pack.

If you chose to do this, your new pack would include new features such as the ability to manage your travel insurance online, online medical screening and upgrades available to cover pre-existing medical conditions, increased policy limits for cancellation cover and ability to view your travel insurance documents online.

When will my pack close

Your pack is scheduled to close on 12 December 2024.

If you wish to keep your cover for travel insurance, you can apply for a new Travel pack from that date.

If you don’t want to wait, you can close your current pack early by cancelling and then apply for a new one.

Travel Pack and bank account

Do you want to cancel or change your pack?

To cancel your Barclays Travel Pack or to change to another Pack type, you can ‘Manage pack’ online or via your app. Once you cancel, you will be able to start a new application for the new pack you want.

Are your pack details up to date?

If you’ve spotted that the details on your Barclays Travel Pack are incorrect such as your address, partner’s name or date of birth, you’ll need to contact Barclays to update your account details. You can call Barclays on 0345 600 4545.

RAC breakdown & airport lounge

Where can I speak to the RAC?

Queries:
0330 159 0360
rewards.rac.co.uk/barclays/terms-and-conditions

Breakdown in the UK, Guernsey, Jersey or the Isle of Man:
0800 051 2298

Breakdown in Europe:
+44 161 452 3205

Airport lounge

Travel Plus Pack only

Where can I discuss airport lounges?
0333 220 5599
barclays.dragonpasspremierplus.com

Hotels and Parking:
0134 285 9548

www.partners.aph.com/tplus

Concierge Service:
0207 479 2754

Calls to 0800 numbers are free from UK landlines and mobiles.

Numbers beginning 01 are charged at national call rates and are usually included in inclusive minute call plans from landlines and mobiles, although charges may vary depending on your network provider. To protect us all, calls may be recorded and monitored.