Workplace savings

Find information about your pension and saving for your future

What happens next?

You are automatically enrolled into the Workplace Retirement Account (Aviva Master Trust) by signing your contract of employment. You also have access to other workplace savings options which you can choose to join.

 

What products are available?

Workplace Retirement Account (Aviva Master Trust)

American Express stopped making pension contributions into the retirement plan with Prudential from 31 December 2020.  From 1st Jan 2021, all existing pension members, and eligible American Express colleagues, were enrolled into the Aviva Master Trust, Workplace Retirement Account. All future contributions have been paid across to Aviva from this date.

There are no changes to the existing contributions structure.  The core contribution structure hasn't changed, members who pay 3% of their basic monthly salary will continue to receive a 7% contribution from American Express.   Members who choose to pay more than 3% will continue to receive an ‘additional matched contribution’ from American Express up to a maximum of 4%.  

 

 

Core Contribution structure

American Express contribution Colleague contribution Total contribution
7% 3% 10%

Additional matching

American Express contribution Colleague contribution Total contribution
8% 4% 12%
9% 5% 14%
10% 6% 16%
11% 7% or more 18% or more

Stocks & Shares ISA

The Stocks & Shares ISA is a tax-efficient way of saving for the medium to long term.

You can:

  • Make regular and/or one-off payments as you wish. The minimum regular payment is £25 a month or £250 a year and the minimum single payment is £250.
  • Pay in up to £20,000 for the tax year 2025/2026. This can be split between as many Cash ISAs (including Help-to-buy), stocks and shares ISAs and innovative finance ISAs as you like, but only one Lifetime ISA, in any combination (subject to a maximum of £4,000 in the Lifetime ISA). Aviva does not offer innovative finance, Help-to-Buy ISAs, or Lifetime ISAs.
  • Once your Stocks & Shares ISA has been set up, you will need to log on and choose your investments. Any payments received into your Stocks & Shares ISA before you do this will be held in your cash account. No interest is paid on cash held in your Stocks and Shares ISA.
  • Invest in a wide range of over 900 funds.
  • Make payments directly from your net salary, bank or building society account.
  • View and change investments online and access your money if you need to.
  • Transfer in existing ISAs so you can see all your investments in one place. There's no guarantee that if you transfer your investments to Aviva it will be in your best interest.

ISA subscription limits and tax benefits may change. Dividends and interest from investments in a Stocks & Shares ISA are tax free. A Stocks & Shares ISA is currently exempt from Income Tax and Capital Gains Tax. Tax benefits are subject to interpretation and depend on individual circumstances.

The value of your investment can go down as well as up. You may get back less than has been invested.

We try to keep charges fair and simple – so it’s easy for you to make investment choices. You can find information about these charges in the Key features document below.

Documents

Before opening a Stocks and Shares ISA, take a look at these important documents:

Key features

Product guide

Terms and conditions

Investment Account

The Investment Account is an online account which offers you the facility to invest regularly and/or make one-off payments. It is a medium to long-term investment opportunity.

You can:

  • Invest in a wide range of over 900 funds.
  • Make payments directly from your salary, bank or building society account.
  • Once your Investment Account has been set up, you will need to log on and choose your investments. Any payments received into your Investment Account before you do this will be held in your cash account. No interest is paid on cash held in your Investment Account. 
  • Easily view and change investments online and access your money if you need to.
  • Pay in as much as you want - there is no maximum limit on this product. The minimum regular payment is £25 a month or £250 a year and the minimum single payment is £250.
  • Transfer in other investments so you can see all your savings in one place. There's no guarantee that if you transfer your investments to Aviva it will be in your best interest.

Dividends and interest from investments in an Investment Account may be taxable. Tax benefits are subject to interpretation and depend on individual circumstances. Any investment gains made through an Investment Account are currently subject to tax.

The value of your investment can go down as well as up. You may get back less than has been invested.

We try to keep charges fair and simple – so it’s easy for you to make investment choices. You can find information about these charges within the Key features document below.

Documents

Before opening an Investment Account take a look at these helpful documents:

Key features

Product guide

Terms and conditions

Videos to watch

We've created these videos to help you manage your pension

Savings Video

Pension Freedoms

Welcome to Aviva

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Transcript  for video Savinsg video

Your American Express UK Savings Plan launched in January 2021 with your enrolment into the Aviva Master Trust Workplace Retirement Account

The Plan gives control over building a valuable pension pot for the future.

The Aviva Master Trust is different from our other pension offerings. It's governed by a Trustee Board which is wholly independent from Aviva and is supported by its independent advisers.

The Board focusses on the best interests of members at all times and the scheme is authorised and monitored by The Pensions Regulator ensuring that the Aviva Master Trust is well run and has high governance standards.

But the simple fact is that no two UK workplace pensions are exactly the same. Some can be more basic, with no online access. And some may not have much flexibility.

While others have a lot more going for them, like yours, and when you login to FYB Flex you’ll notice two separate products that sit alongside your workplace pension.

There are two additional products through Aviva, which are completely independent of your Aviva Master Trust.

The good news is that both products are designed to make investing easier for you.

Of course, it’s often helpful to start with a good reason to put money aside.

Maybe you'd like to help pay for your child’s university education.

Or maybe you feel the time is right for you to start a new savings habit.

All these objectives need a longer term plan.

That’s why you might be interested in the Stocks and Shares ISA and the Investment Account. Both of these have something in common.

First, like your pension these products are investment products and the money you invest in them can fall as well as rise in value and there are no guarantees attached to them.

Secondly, how much money you invest in each account is shown clearly and simply online.

Next, it’s convenient to invest.

And you can also make withdrawals when you like, unlike your pension. However, you do need to be aware that there may be restrictions on the amount you withdraw and there could be delays in processing the withdrawal.

So let’s look at more information about each product.

The Stocks and Shares ISA is an Individual Savings Account. It lets you invest in a wide range of investment funds in which your money has the potential to grow in a tax-efficient way.

No tax is currently paid on any income or capital gains made on the investments held in the ISA.

Each tax year, there’s a limit to how much invest in an ISA. And you can top up your ISA with regular or single payments.

There are different ways you can do this, including regular monthly payroll deductions, you’ll find more information about your options via For Your Benefit Flex.

But that’s just one product.

There’s also the Investment Account. This type of account isn’t an ISA, but it also lets you invest in a wide range of shares and investment funds.

Although it doesn’t have the tax advantages of an ISA, there are no limits on how much you can invest.

And like the ISA, you can make regular or single payments.

So those are the products.

And online, you can easily find out what your pension, ISA and Investment Account are worth, safely and securely in one place, like in the example shown here.

Of course, investing without a safety net isn’t for everyone.

And you might feel more comfortable keeping your money in cash at your bank or building society. But basically, it’s about two steps.

One, You need to read the information carefully and consider which option is right for you. We have lots of information to help you make a balanced decision. Or

Two, when you've considered all your options then you can make it happen.

Everyone is different, and the choice is yours and yours alone. And finally, a word about the fact that investing involves fees and charges. 

That’s because managing investment funds and putting money to work involves the costs associated with buying and selling assets in stock markets.

So there are charges for investing in the Stocks and Shares ISA and the Investment Account. So before you decide to invest, make sure you get the full picture on everything you need to know.

And remember that on ISAs, any tax advantages depend on your individual circumstances and can be changed.

You can find full details at: workplace.aviva.co.uk/americanexpresssavings/

The Stocks and Shares ISA and the Investment Account can run alongside the Aviva Master Trust Workplace Retirement Account. All these American Express UK Savings account options are available each month in FYB Flex.

Easy to understand, convenient, and all in one safe place. 

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Transcript  for video Pension freedoms

If you’re busy buzzing away each day -...

...you’ve probably got a job to go to...

...a family to take care of...

...and a home to look after so saving for your future may not be the highest priority.

but time goes by quicker than you think, so retirement might not be too far away.

The sooner you act – even if it’s saving just a small amount -

... could mean the difference between a comfortable retirement and one that leaves you feeling...well, a little flat.

That’s why a workplace pension is the easiest way to build up a pot of money. Your employer sets it all up and will put your contribution in straight from your salary.

Normally, as long as you pay in, they’ll put money in too.

Some employers even match your contribution, so it’s worth checking how much they’re prepared to give you and building up as much in your pot as you can. Additionally you benefit from tax relief on your contributions, the way you receive this will depend on the type of pension scheme you're in.

Unlike a savings account, your pension savings are invested. This is to help your savings grow...

and the earlier you start saving, the more time they have to grow. You do have to be aware that investment values can go down as well as up and you could get back less than the amount paid in.

There are a number of ways you can take your money - with up to 25% being tax-free. You’ll also be able to claim a State Pension when you’re old enough - as long as you’ve made enough qualifying national insurance contributions.

From April 2025 the current full new State Pension is £230.25 per week - probably not enough on its own to live comfortably but...

if you’ve built up a workplace pension, it can be a good boost to your savings.

To see what your future could look like visit our easy-to-use, interactive Shape My Future tool (Shape My Future: About You - Aviva) which helps you see how much you’re saving and picture what your retirement could look like.

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Transcript  for video Welcome video

Welcome to your new American Express UK Savings Plan.

This video is all about your new American Express UK Savings Plan and your journey to retirement.

The American Express UK Savings Plan is a section of the Aviva Master Trust.

The Aviva Master Trust is different from our other pension offerings.

It’s governed by a Trustee Board which is wholly independent of Aviva and is supported by its independent advisers.

The Board focusses on the best interest of members’ at all times and the scheme is authorised and supervised by The Pension Regulator ensuring that the Aviva Master Trust is well run and has high governance standards.

So from the moment you start your retirement journey with us, here's some of the things you can expect...

When you start your journey, you'll need some support.

You’ll soon receive your pension guide where you can find out more about your American Express UK Savings Plan.

Keep an eye out for your welcome pack explaining how you can check your pension and access the support you need.

It can be hard to see if you're on the right road towards the retirement you want, so we'll give you access to useful videos, online tools and easy to read information.

So, no matter how far you are from your retirement we can help prepare.

Don't worry about losing your way.

We'll be in touch with reminders and support throughout your journey.

So you'll get lots of help.

But you're still in the driving seat because we've made it easy for you to take control of your pension yourself.

Once your new American Express UK Savings Plan is up and running, you'll be able to register for our safe, secure online account.

Here you can view your pension’s value quickly and easily.

You'll also be able to..

Make changes to your personal details.

Set your preferences so you get your pension information in a way that's right for you.

Check the amount you're paying in, direct how your money is invested and make one off payments.

You can also go to the FYB Flex benefits platform available on The Square to be able to view the contributions you and the company make and if you want to increase your contributions to take advantage of the company match.

Start the process to transfer other pensions to your American Express UK Savings Plan, if that's the right decision for you.

And, access our pension planning tool to help and support you along the way. The money in your pension is invested to help it grow over the long term and it pays to keep an eye on the performance of your investments. It's important to note that the value of your investment can go down as well as up and you could get back less than has been paid in.

If you would like any information in the meantime visit workplace.aviva.co.uk/americanexpresssavings

There is also access to the following investment products to suit your medium to long term needs:

Stocks & Shares ISA

General Investment Account

It's great to be starting out on our journey together. We'll be in touch soon a little further down the road.

If you're auto enrolled into the Workplace Retirement Account (Aviva Master Trust Pension) and you decide that you don't want to remain in the pension scheme, you can opt out. Either download an opt out form, or call us on 0345 894 5310.

If you do decide to leave the scheme, you'll lose out on employer pension contributions.

Guidance and Advice

This site does not provide financial advice.

MoneyHelper

A good place to start is MoneyHelper, the government-backed free guidance service. The MoneyHelper service won't tell you what you should do, but they'll provide you with information to help you understand your options.

Contact an adviser

For financial advice please contact your financial adviser. You may be charged for this. MoneyHelper can help you find an adviser in your area.

Contact us

Call your benefits team for help

0800 404 6539

Monday to Friday: 9:00am - 5:00pm

Saturday: Closed

Sunday and Bank Holidays: Closed

If you have any queries, you can contact your dedicated Aviva Customer Services team who can support you with factual information about all aspects of the products and the My Money service.